LEADING CHANGE >>

I Transform businesses with technology & empathy

EMPOWERING SUCCESS ++

WHO I AM...

Dynamic, visionary organizational leader.

Transformational business geek who delights in the depths of economics, marketing, finance, customer journeys and, of course, IT.

Executive coach who helps others be the best versions of themselves through competency and character development.

Devoted husband and dad of four.

Wilderness landscape photographer. See some samples here.

what I do...

Deliver transformational business outcomes while improving the lives of employees,stakeholders, and customers through what we do and how we do it.

  • Revolutionize the way tech-enabled change is conceived, prioritized, delivered, and experienced.

  • Intentionally align values, culture, vision, strategy, objectives, and roadmaps.

  • Make continuous change a normal part of operations.

  • Prioritize how work is done, not just what is done.

why i do it...

“Productivity is a means of selfless good to others.”

By being part of a team and a broader organization, each of us has a unique opportunity to positively influence others towards mutual good. I seek for myself and my teams to be productive in ways that demonstrate genuine care for others. I care about HOW we work together, not just WHAT we get done together.

MY PROFESSIONAL VALUES

  • TRANSPARENCY


    When the human mind lacks information, it invents anxious stories. I seek instead to provide facts and insights to stakeholders and employees.

    If work outputs are not visible, they may as well not exist. Stakeholders should never have to wonder what IT is doing or how they are adding value.

    Transparency can be improved through one-click visibility of all IT activities and their statuses, primarily through self-service dashboards and metrics supported by clear communication.

  • PREDICTABILITY


    Surprises in the midst of delivering change are seldom enjoyable. Reliable delivery routines, dependency management, and frequent communication reduce the risk of surprises.

    Explicitly setting and updating expectations builds confidence in what and when the outcomes will be realized.

    When teams understand processes, expected behaviors, and target outcomes, they can provide and experience predictability instead of uncertainty.

  • PRODUCTIVITY


    IT adds the most value when delivering change, rather than just keeping the lights on. By decreasing the efforts required for business as usual, more can be invested in transformative change.

    Productivity is enhanced when everything that doesn’t require human judgment is automated and when quality and testing occur earlier in the process.

MY VISION FOR A powerhouse IT ORGANIZATION...

effective

Results with more impact

Leverage the technology that best delivers the needed business outcomes.

Establish cross-functional teams with real-time collaboration that are empowered and guided by guardrails.

Focus on achieving business outcomes more than outputs.

Make the change intake process simple, transparent, and focused on outcomes more than outputs.

Intensely focus on alignment of organizational, business, and IT goals.

EFFICIENT

Results with less effort

It is a business imperative that we continuously improve the capacity, output, and productivity of our people. Reducing costs, accelerating the pace of outcomes, and improving quality can all be advanced through automation and AI. We can automate anything that doesn’t require human judgment.

Deliver change through stable, cross-functional teams. Instead of creating a new team for each project, split up the needed work to existing teams.

ENJOYABLE

Results with delight

Regardless of the type of change being delivered, humans are the primary inductors of the change, not technology. Sometimes we get so caught up in delivering results, meeting deadlines, and responding to the daily demands of business that we forget to enjoy the process.

I cultivate enjoyable experiences while delivering results for all parties involved and impacted. If we focus on our employees and help them enjoy doing their jobs, they will help our customers enjoy working with our company.

Get in Touch

Let’s get to know each other, grow our networks, and bump brains about transformation, IT, and product management. Who knows how we might be able to inspire each other!